Messaging built around your workforce

Stop managing your team through Whatsapp groups. Direct messages, synced team channels, and file sharing, all inside Microkeeper, where your rostering and payroll are already live.

The problem with team messaging tools

Most businesses default to Whatsapp groups, SMS threads, or consumer chat apps
for team communication. It works, until it doesn't.

The wrong people end up in conversations.
Important messages get buried under noise.
When someone leaves, they stay in the group.
When someone joins, they miss everything that came before.

And none of it connects to your roster, 
your locations, or your actual workforce structure. Microkeeper’s messaging is different. It’s not a chat app bolted onto your HR platform. It’s operational messaging built around the same workforce structure your business already runs on, locations, managers, groups, and all.

Check out our HR Software

What's included in Microkeeper Messaging

Chat messages where John Smith reminds James Gibson about formal uniform for tomorrow’s shift at the Club House.

Direct messages

Send one-to-one messages to any staff member at your location, or any employee you manage. No phone numbers. No personal apps. Access is governed by your actual workforce structure, so only the right people can reach each other.

Manual group channels

Create a group conversation for any combination of staff. Name it, select participants, and start communicating. Useful for project teams, specific departments, or any ad hoc group that doesn’t map to a permanent roster group.

Search panel showing employee results with photos and add icons for Christine, Cody, and Daniel Anderson.
Dropdown menu labeled Fortnightly - MELB with a list of group members below including Meghan Mcdowell and Michael Garza.

Synced group channels, the most operationally useful feature

This is where Microkeeper’s messaging genuinely separates from the competition. 
A synced channel links directly to one of your existing Groups in Microkeeper. When staff are added or removed from that group, through your normal rostering workflow, the conversation updates automatically. No manual maintenance. No one left in a group chat they shouldn’t be in. No new starter who misses the channel because someone forgot to add them.

The right people stay in the conversation because
the channel follows your workforce, not the other way around.

File and image sharing

Attach files up to 20MB, paste images directly into the message field, or upload from your device. Useful for sharing rosters, training materials, certifications, or policy documents, with a clear record of who received them.

Chat message with an image of stacked brown cardboard boxes with red stickers on a windowsill.
Text editor showing bold formatting for headline and a note about Clinic B staff moving to Clinic G during renovations.

Rich text formatting

Messages support bold, italics, strikethrough, lists, and tables. Useful when you’re communicating structured information, shift briefings, compliance updates, onboarding instructions, rather than just firing off a quick note.

Replies and reactions

Reply directly to a specific message to keep responses in context. React with an emoji to acknowledge without adding noise to the conversation. Both matter when you’re managing 
a busy channel across a large team.

Chat with James asking about team lunch and Kieran voting for pizza with two heart reactions and thumbs-up cursor.
Dropdown menu open for Warehouse Team with options Change Title, Manage Members highlighted, and Conversation Details.

Conversation settings

Rename conversations, add or remove participants from manual channels, and manage group membership from the conversation header. Synced channels handle membership automatically via the linked group.

How Microkeeper compares to the competition

Most worfkorce management platforms offer messaging. What they don't tell you upfront is what is costs to unlock the features that actually matter.

Deputy gates its best messaing features, synced group channels, extended history, and conversation controls, behind Messaging+, a paid add-on at AUD $2.75 per user per month.
Employment Hero includes Team Chat only in its most expensive plan; everyone else pays extra.
Rippling's Chat is quote-based and built for enterprise.

Microkeeper's messaging, including synced group channels, is part of the platform.

Included
Included
(Basic)
Paid add-on
or top plan only
Included
Included
(Basic)
Included
Included
Messaging+ add-on
AUD $2.75/user/month
No public
evidence
Included
Included
(Basic)
Paid add-on
or top plan only
Included
No public
evidence
No public
evidence

None
AUD $2.75
per user, per month
Paid add-on
BENEFITS

Why workforce-aware messaging
is different from just having a chat

Generic messaging tools give everyone access to everything. That works when your team is ten people in one office. It doesn't work when you're managing multiple locations, casual staff across different sites, and managers who oversee different subsets of the team.

This isn't a security feature. It's an operational one. It means your Geelong team's conversations don't get cluttered with messages from your Melbourne location.

It means a casual who pick up a one-off shift doesn't have permanent access to your management channel. It means communication stays relevant, which is the only way it stays useful.

Where messaging fits within
the Microkeeper platform

Messaging isn't a separate app. It lives under the Messages tab in your Microkeeper employee console, the same place your staff already access their roster, timesheets, and leave.
That matters for two reasons.
First, adoption. Staff don't need to download a new app, create a new account, or learn a new interface. If they're already in Microkeeper, they're already where the conversations happen.

Second, context. When a roster change happens, you communicate it through the same platform. When a new starter joins, you message them from day one, and add them to the relevant channels as they're assigned to groups. When compliance documents need to go out, there's a clear record of who received them, all without switching tabs. who pick up a one-off shift doesn't have permanent access to your management channel. It means communication stays relevant, which is the only way it stays useful.

STREAMLINED TECH STACK

What Microkeeper Messaging replaces

Man in white shirt leaning on counter using smartphone inside a modern room with wooden walls.

No workforce-based access controls, no file management, no connection to your roster or payroll. Staff take the group with them when they leave. You have no control over who's in it.

One-to-one only, 
no group structure, no searchability, no file sharing. Works for individual follow-ups, not for team communication.

Effective for formal communication, not for operational conversations where speed and context matter.

Costs extra. Microkeeper's synced group channels are included.

Another login. Another tool to manage. Another app for staff to ignore.

Frequently Asked Questions

Is messaging included in my Microkeeper plan, or is it an add-on?
Messaging is part of the Microkeeper platform. Contact our team for specific pricing details for your account. 
What’s the difference between a manual group channel and a synced group channel?
The cloud-based nature of our system allows for anytime, anywhere access to your HR documents. This flexibility ensures that your team can work remotely or on-site without losing access to critical information, enhancing productivity and collaboration.
Can staff message anyone in the organisation?
You can store a wide range of HR documents in our system, including employee contracts, training material, policy manuals, compliance documents, licences and skills assessments. This centralised approach simplifies document management and retrieval.
What file types can be shared in Microkeeper Messaging?
Any file up to 20MB. Images can also be pasted directly into the message field, in addition to being uploaded from a device.
What happens to the channel when a staff member leaves?
For synced channels, when a staff member is removed from the linked Group, they're automatically removed from the channel. For manual channels, participants need to be removed manually through conversation settings.
Is there a desktop and mobile version?
Messaging is available in the Microkeeper employee console. Contact our support team for details on mobile access for your account.
How is this different from what we had before?
The previous messaging in Microkeeper was basic. The updated system adds synced group channels, rich text formatting, file and image sharing, message replies, reactions, and conversation management, a significantly more capable communication layer built into the same platform.
What if I have questions during setup?
Our support team is available by phone and ticket, real people, not a chatbot. That's true for messaging setup as much as anything else in the platform.

Microkeeper is already managing your workforce.
Now it's where your team talks.

HR, rostering, timesheets, payroll, and now messaging.
One platform, no switching, no extra apps, no add-on costs
to unlock the features that actually matter.

Discover more HR features