Question 1

What is Microkeeper?

Accepted Answer

Microkeeper is an all-in-one cloud-based HR and payroll software designed to streamline and automate processes of employee management, roster making, time and attendance tracking, and payroll processing.

Question 2

How can Microkeeper help my business with HR and payroll tasks?

Accepted Answer

Microkeeper helps businesses of all sizes by simplifying HR and payroll tasks. It automates time tracking, facilitates employee scheduling, manages leave requests, and integrates seamlessly with payroll systems, saving time and reducing errors in payroll processing.

Question 3

Is Microkeeper suitable for businesses of all sizes?

Accepted Answer

Yes, Microkeeper is designed to cater to the needs of businesses of all sizes, including small, medium, and large enterprises across various industries. Whether you have a handful of employees or a large workforce, Microkeeper offers scalable solutions to meet your HR and payroll needs.

Question 4

Can Microkeeper help ensure compliance with labor regulations?

Accepted Answer

Absolutely. Microkeeper is equipped with features to help businesses stay compliant with labor regulations. It automates calculations for overtime, penalty rates, and other entitlements, while also providing reporting tools to ensure transparency and compliance with labor laws.

Question 5

How easy is it to integrate Microkeeper with existing payroll systems?

Accepted Answer

Integrating Microkeeper with existing payroll systems is straightforward. Our platform offers seamless integration with popular payroll software, allowing for smooth data transfer and synchronization. Our support team is available to assist with any setup or configuration requirements.

Question 6

What types of time tracking methods does Microkeeper support?

Accepted Answer

Microkeeper supports various time tracking methods, including biometric scanners, web-based interfaces, and mobile apps. Employees can choose the method that suits them best, ensuring accurate and reliable time tracking data.

Question 7

Can employees access their own time and attendance records?

Accepted Answer

Yes, Microkeeper provides employees with access to their own time and attendance records through the platform. Employees can view their hours worked, submit leave requests, and manage their schedules, promoting transparency and accountability.

Question 8

What level of customer support is available with Microkeeper?

Accepted Answer

Microkeeper offers comprehensive customer support to assist users at every step. Our support resources include documentation, tutorials, email support, and phone support, ensuring that our customers receive prompt assistance and guidance whenever needed.

Question 9

Is Microkeeper secure and compliant with data protection regulations?

Accepted Answer

Yes, Microkeeper takes data security and privacy seriously. We employ robust security measures to protect sensitive information and ensure compliance with data protection regulations, giving our customers peace of mind regarding the confidentiality and integrity of their data.

Question 10

How does pricing for Microkeeper work?

Accepted Answer

Microkeeper offers flexible pricing plans tailored to the needs of different businesses. Our pricing structure typically includes subscription plans based on the number of users or features required, with options for monthly or annual billing. Contact us to discuss the pricing options that best suit your business needs.

Question 11

What information do I need to add an employee?

Accepted Answer

All you need to get a new employee started in Microkeeper is their name, email, and phone number.

Question 12

Can I upload multiple employee profiles at once during onboarding?

Accepted Answer

Yes, Microkeeper supports bulk employee uploads via CSV upload.

Question 13

What documents can be stored for onboarding purposes?

Accepted Answer

Microkeeper allows you to upload and store documents like contracts and identification within the employee's profile, making it convenient for record-keeping. An expiry date can be set to ensure compliance related to the uploaded documents.

Question 14

Can employees access and update their personal information on Microkeeper?

Accepted Answer

Absolutely, employees can log in to the Employee Self-Service portal to update their personal details such as address and banking information.

Question 15

Are there any costs with onboarding new staff to Microkeeper?

Accepted Answer

No, onboarding is part of Microkeeper Core HR and is included in the standard and premium plans at no additional cost.

Employee online
onboarding software

Save time with our self onboarding software

Onboarding new hires

Bulk VEVO Checks

Tracking skills and files

Onboarding is just the beginning

Skill tracking

Leave management

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