Rosters & Timesheets

Leave management

What Is Leave Management?

Leave management is the process by which businesses track, approve, record, and administer all types of employee leave. This includes annual leave, personal/carer’s leave, parental leave, long service leave, unpaid leave, and more. In Australia, managing leave effectively is both a legal requirement and a crucial component of maintaining workforce productivity and compliance with the Fair Work Act 2009.

An effective leave management system ensures employees receive their entitlements while allowing businesses to maintain adequate staffing levels and reduce payroll and scheduling errors.

Fair Work – Types of Leave

Types of Leave Commonly Managed

Australian employers must be able to manage a range of leave types, including:

  • Annual Leave – Paid time off for rest and recreation, typically 4 weeks per year for full-time employees.
  • Personal/Carer’s Leave – Paid leave for illness or to care for a family member.
  • Parental Leave – Includes maternity, paternity, and adoption leave (can be paid or unpaid).
  • Compassionate and Bereavement Leave – Paid or unpaid leave for bereavement or family emergencies.
  • Long Service Leave – A reward for long-term service, often 8.67 weeks after 10 years.
  • Unpaid Leave – Leave granted for various personal or professional reasons, without pay.
  • Family and Domestic Violence Leave – As of 2023, 10 days of paid leave is available annually.

Why Leave Management Matters

Failing to manage leave accurately can result in:

  • Compliance breaches with the National Employment Standards (NES)
  • Underpayments or overpayments leading to legal and reputational risks
  • Disrupted workflows due to poor visibility over leave balances and staffing
  • Employee dissatisfaction when leave is mishandled or miscommunicated

A strong leave management process ensures transparency, improves planning, and builds trust with employees.

Leave Management Methods

There are several approaches to leave management:

1. Manual Tracking

  • Using paper forms or spreadsheets
  • High risk of error, delay, and non-compliance
  • Difficult to scale or audit

2. Standalone Leave Management Software

  • Dedicated systems focused on tracking leave balances, approvals, and accruals
  • May lack integration with payroll or scheduling systems

3. All-in-One HR and Payroll Platforms

  • Integrated systems (like Microkeeper) that combine rosters, timesheets, payroll, and leave
  • Provide real-time accuracy and automation, reducing admin overhead and improving compliance

Key Features of a Good Leave Management System

A well-designed leave management solution should offer:

Real-time leave balance visibility
Online leave requests and approvals
Automatic accrual calculations based on NES or award
Integration with payroll and rosters
Custom leave types and policies
Audit trail for compliance and transparency
Employee self-service access (ESS)
Automated notifications and record-keeping

Microkeeper's Leave Management Features

Microkeeper’s workforce management software includes powerful leave management tools built to handle compliance and flexibility:

  • Award-compliant leave accruals (automated)
  • Mobile and web leave requests by employees
  • Manager approvals with roster conflict alerts
  • Real-time leave balances on payslips
  • Automatic application of leave to timesheets
  • Leave loading calculations (if applicable)

This integrated approach ensures no need for duplicate data entry and significantly reduces admin time, making it ideal for growing Australian businesses.

Explore Microkeeper’s Leave Management Tools

Best Practices for Leave Management

To ensure success, businesses should follow these practices:

  1. Document leave policies clearly in employee contracts or handbooks
  2. Stay updated with legislative changes such as updates to the Fair Work Act or NES
  3. Educate managers and staff on entitlements and processes
  4. Use digital leave management tools that integrate with your payroll and scheduling systems
  5. Monitor trends in leave use to address absenteeism, burnout, or seasonal planning

FAQs About Leave Management

Is leave management mandatory for Australian businesses?

Yes. Employers must track and provide leave entitlements in accordance with the Fair Work Act and applicable awards or agreements.

Do casual employees receive leave?

Generally no, but they receive a loading instead. However, casuals may be eligible for unpaid carer’s leave, bereavement leave, or domestic violence leave.

Can leave balances be carried over?

Yes, unused annual leave can typically be carried over, unless excessive leave is addressed via direction under the award.

Does leave need to be approved in writing?

While verbal agreements may be acceptable, written approval and tracking is strongly recommended for compliance and audit purposes.

Final Thoughts

Leave management is more than just ticking a box—it's about respecting your employees' rights while keeping your business running smoothly. By implementing a smart, integrated leave management system like Microkeeper, businesses can simplify compliance, support staff wellbeing, and operate more efficiently.

Disclaimer: This article is for informational purposes only and does not constitute legal advice. For personalised guidance, consult the Fair Work Ombudsman or an employment law professional.